Support

We're here to help with the Melbee iPhone app.

Contact us

Email support@melbee.app. In the app, go to Profile → Support → Contact support. Tell us what you were doing and what you saw. Please don't send bank passwords, full account numbers or screenshots with other people's financial details.

Signing in

Melbee uses Sign in with Apple or Google. Access is currently by invitation: after signing in, enter your invitation code or join the waitlist, and we'll contact you when access is available. If you signed in with Apple and chose Hide My Email, your Melbee account uses that relay address.

Bank connections

Supported banks depend on your region. You can also use Melbee without a bank by creating manual wallets. To check, reconnect or remove a bank, go to Profile → Accounts → Bank connections. Banks periodically ask you to renew access; Melbee lets you know when a connection needs attention.

Privacy and AI assistance

AI assistance is optional and off until you turn it on. You can change your choice anytime in Profile → Preferences → AI assistance. Read our Privacy Policy and Terms of Service, also available in the app under Profile → Support → Privacy & Terms.

Deleting your account

Go to Profile, tap your name, then Delete Account. Sharing access ends straight away, and your account can be restored by signing in during a 30-day recovery period before it is permanently deleted. To request deletion without the recovery period, a copy of your data, or another privacy request, email support@melbee.app.

Company

Melbee is a service of FILANTO INVESTMENTS LTD, registration No. HE384993, Limassol Center, Block B, Floor 4, Flat 406, 2 Riga Feraiou, 3095 Limassol, Cyprus.